River Cruise Holidays.co.uk is neither a tour operator or a travel agent. We simply provide clients with links to other companies who offer travel related merchandise. Any bookings made through the links on this site are independant of River Cruise Holidays.co.uk and we cannot be held responsible for any problems that occur. We strongly advise customers to read carefully the terms and conditions of the operator they book with and understand them. At no time is a contract formed between River Cruise Holidays and clients booking through links on our site. Clients are urged to ensure that any online payments take place via the use of secure servers and that the information is processed and stored securely (see operators terms and conditions). Any questions or changes to a booking should be communicated directly to the tour operator using the contact details supplied when booking. River Cruise Holidays.co.uk cannot intervine on behalf of clients and we cannot answer any queries related to bookings. At no time does River Cruise Holidays take deposits or payments for holidays. Please refer to the tour operators terms and conditions for payment information. If a conflict situation occurs this must be settled directly between the customer and the tour operator and if necessary an independent third party and can not involve River Cruise Holidays. Complaints should be directed directly to the tour operator, however, for customer service purposes, we would like to be informed of any problems that arise so that we can take appropriate action that may involve removing the link from our site. River Cruise Holidays.co.uk cannot be held liable for any claims of compensation as a result of sales made through our affliate links. Hotel and or holiday descriptions are accurate at time of publishing, however some features/facilities may chage and differ from those shown. We endeavor to update our descriptions regularly. Please check individual tour operators descriptions for up to date and further information.
Should you have any questions relating to the above please email us.
What information will we collect and hold
As a user of River Cruise Holidays.co.uk we will ask you to provide certain personal information about you when you make an enquiry about our goods or services or when you actually purchase goods and services from us. This information will include:
- Your name
- Your email and/or telephone contact number
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Google Analytics track user interaction which we review to help improve the customers experience. The information they collect does not identify you to us.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
1. Visiting a Website that uses StatCounter Analytics
If you visit a site that is using the StatCounter Analytics service, the following cookies will usually be set on your computer.
3rd Party Unique/Returning Cookie (is_unique)
This holds data on your visits to websites which use StatCounter. We solely use it to determine whether you are a first-time or returning visitor on each website and to estimate your accumulated unique visits per site. No personal information is stored in the cookie.
Duration: 5 years
Set by: statcounter.com
Note: This method is being phased out (2016) in favour of 1st party cookies:
1st Party Visitor Cookie (sc_is_visitor_unique)
This cookie is set by the website that you visit. When it is first set, a random id is generated and stored in the cookie in order to avoid counting you as a visitor more than once (e.g. if you are on a mobile device and your IP address changes while you browse). Similarly to the is_unique cookie, this cookie also stores a count of your returning visits.
Duration: 2 years
Set by: member website
Introduced: 2014, in widespread use: mid 2016
Anatomy of a 1st Party Cookie
Hover over the sections below to see what each part is for:
Side note: If the StatCounter member (website owner) happens to have created multiple StatCounter projects for the same website, the above sections might be repeated for each additional project.
Note: It's possible to set up your computer to automatically refuse 3rd party analytics cookies from statcounter.com.
(Unfortunately it's not technically possible to do this for 1st party cookies as they are set directly by the website you are visiting)
2. Visiting StatCounter.com directly
Here is a list of the cookies that may be set when you visit StatCounter along with description of what the cookies are used for and duration information:
StatCounter Blocking Cookie (blocking)
This is set on member request. Used only to prevent member's own visits from being recorded in the statistics for a specific website i.e. it prevents stats being inflated during edits by a web designer.
Duration: 5 years
StatCounter Session Cookie (phpsessid)
This cookie contains a randomly generated number and is used for authentication when logging in to StatCounter - this cookie is integral to the security of your account when using StatCounter and we strongly recommend that all StatCounter members accept this cookie.
Duration: expires at end of browsing session
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways. It also looks at how long we keep your information for:
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by unsubscribing at the bottom of the marketing email
We will not sell, distribute or lease your personal information to third parties
This site does not store any personal data from our visitors. However, clicking on our advertisers links will take you away from our site and we encourage you to read their own privacy policies.
Cookies and Other tracking devices
The Site contains cookies. This Site sends your browser a cookie - a small piece of data stored on your computer's hard drive. The purpose of the cookie is to improve your reading of and your search possibilities on our Site.
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. In order to do this, our advertising partners may place a cookie (a small text file) on your computer.
If you do not want to accept that your computer receives and stores cookies, you can alter your security settings on your web browser (Internet Explorer, Google Chrome, Safari etc.). However, note that certain parts of our Site may only be used fully if your browser allows cookies. Thus, your reading experience of our Site may be affected negatively by removing and not allowing cookies.
If you wish to alter your cookie settings, by going to your browsers settings, below are short instructions for how to do this in the four most popular browsers:
Microsoft Internet Explorer
Click the 'Tools' icon in the top right hand corner and select 'Internet options'. In the pop up window select the 'Privacy' tab. From here you can adjust your cookie settings.
Click the spanner in the top right hand corner and select 'Settings'. From here select 'Under the hood' and change the settings under 'Privacy'.
From the drop down menu in the top left hand corner select 'Options'. In the pop up window select the 'Privacy' tab. From here you can adjust your cookie settings.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This statistical data about our users browsing actions and patterns does not identify any individuals.
This information may help us to improve our site and to deliver a better and more personalised service.